Privacy Policy

Last Updated: August 29, 2025

Well With Adelaide LLC (“Well With Adelaide,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains what information we collect, how we use it, with whom we share it, and the choices you have when you visit or interact with our website at wellwithadelaide.com (the “Site”), book a consultation, inquire about services, purchase through our product recommendations, or access any pages, forms, or portals that link to this Policy (collectively, the “Services”).

Overview: We collect the information you provide (like your name and email on the contact form or when booking a consultation), limited automatically collected data (like IP address and device info), and information provided through trusted service providers (e.g., our scheduling tool and any payment processors). We use this information to respond to inquiries, schedule and deliver coaching services, improve our Services, comply with law, and—only with your permission—send you helpful updates. We do not sell your personal information.

1) Who We Are & Scope

Company: Well With Adelaide LLC — a Delaware limited liability company.

Contact: ak@wellwithadelaide.com

Scope: This Policy applies to the Site and to any third‑party pages or widgets we use to run core functions (for example, online scheduling or payment processing) when those pages link back to this Policy. If you leave our Site or interact with a third party that does not link to this Policy, that third party’s privacy policy governs.

Notice to Non‑U.S. Visitors: Our Site is hosted in the United States. By using our Services, you understand your information will be transferred to, stored in, and processed in the U.S., where privacy laws may be different from your home jurisdiction.

2) Information We Collect

We (or service providers acting on our behalf) collect the following categories of information:

A. Information You Provide Directly

  • Contact & Inquiry Details (e.g., name, email address, and the message you send us via the contact form or by email).

  • Scheduling Details (e.g., your name, email, preferred time zone, and availability when you book a consultation through our scheduling tool).

  • Client Account & Intake Information (if you create an account or complete intake through a client portal we use, you may provide information related to your goals, lifestyle, and health history to support coaching). Please do not submit health or sensitive information via general Site forms—use the secure client portal if requested.

  • Purchase/Payment Information (if applicable). Payments are processed by third‑party processors. We do not store full payment card numbers.

  • Communications & Preferences (e.g., your email preferences, feedback, or testimonials you choose to provide).

B. Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect limited technical data, such as: - Log & Device Data: IP address, device type, operating system, browser type, referring/exit pages, pages viewed, and the date/time of your visit. - Cookies & Similar Technologies: Small files and pixels that help the Site function, measure performance, remember preferences, support scheduling, or attribute product recommendations (see Section 6).

C. Information From Third Parties

  • Scheduling Tool: If you book through our scheduling tool, it will collect the information needed to book and manage your appointment.

  • Payment Processors: If you pay online, our processors collect billing details to complete the transaction.

  • Affiliate Programs: If you click certain product links on our Site, we may receive an attribution identifier so we can earn a qualifying commission at no extra cost to you (see Section 7).

We do not intentionally collect information from children under 13, and the Services are intended for adults.

3) How We Use Information

We use your information to: - Provide & Improve Services: respond to inquiries; schedule and deliver coaching; personalize content and communications; maintain and improve the Site and user experience. - Operate Business Functions: administer accounts and appointments; process payments; run analytics and troubleshooting; protect against fraud, abuse, and security risks. - Communicate With You: send service‑related notices (e.g., confirmations, reminders) and—with your consent or where permitted—share updates about services, resources, or offerings we think may be helpful. - Comply With Law: meet legal, regulatory, tax, or reporting obligations and enforce our terms.

Where required by law (e.g., in the EEA/UK), our legal bases include performance of a contract, legitimate interests (e.g., running and securing our Services), consent (for certain marketing/cookies), and legal obligations.

4) How We Share Information

We do not sell your personal information. We share it only as needed to operate our Services: - Service Providers/Processors: website hosting, scheduling, client portal platforms, payment processors, analytics, email communications, and security vendors. These parties may access personal information only to perform services for us and are contractually obligated to protect it. - Affiliate & Retail Partners: if you click an affiliate link (e.g., to a retailer), that partner may set cookies or receive limited data necessary for attribution and fulfillment (see Section 7). Your purchases are governed by that retailer’s terms and privacy policy. - Legal & Safety: to comply with applicable laws or lawful requests, enforce our agreements, or protect rights, property, and safety. - Business Transfers: if we explore or complete a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We do not use or disclose sensitive personal information for purposes that require an additional right to limit under certain U.S. state privacy laws.

5) Your Choices & Rights

Email & Messages. You can opt out of non‑transactional emails at any time via the unsubscribe link or by contacting us.

Cookies. You can control cookies through your browser settings and, where offered, through in‑tool cookie banners or preferences. Disabling certain cookies may affect Site functionality. Since you already see a cookie banner on our Site, you may use that banner to manage your cookie preferences.

Access/Correction/Deletion. Subject to applicable law, you may request access to or deletion of your personal information, or ask us to correct inaccuracies, by emailing ak@wellwithadelaide.com. We may need to verify your identity before fulfilling your request.

U.S. State Privacy Rights (e.g., CA/CO/CT/VA/UT). Depending on where you live, you may have rights to: (i) know/access the categories and specific pieces of personal information collected; (ii) correct inaccuracies; (iii) deletion; (iv) portability; and (v) opt out of certain processing (e.g., targeted advertising, certain profiling). We do not sell or share personal information for cross‑context behavioral advertising as those terms are defined under California law. You may exercise rights by emailing us at ak@wellwithadelaide.com.

EEA/UK Rights. Where GDPR/UK GDPR applies, you may have rights to access, rectify, erase, restrict or object to processing, and data portability, and to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with your local supervisory authority.

6) Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to: - keep the Site secure and functioning; - remember preferences (e.g., time zone when booking); - measure traffic and performance; and - support scheduling and affiliate attribution.

You can usually set your browser to refuse or delete cookies. Some third‑party tools we use (like scheduling) provide their own cookie banners or controls. Since our Site already features a cookie banner, you can use it to adjust settings.

7) Affiliate Links Disclosure

Some pages include curated product links to third‑party retailers (for example, Amazon). If you click these links and make a purchase, we may earn a commission at no additional cost to you. Retailers may use cookies or other identifiers to track referrals and fulfill your order. Your interactions and purchases on those sites are governed by the retailer’s own terms and privacy policy. We include this disclosure for transparency; it does not change your price.

8) Health‑Related Information

Well With Adelaide provides health coaching and educational information. We are not a healthcare provider and are generally not subject to HIPAA. Please do not share protected health information through general Site forms or email. If we request health details to support coaching, we will do so through a secure client portal or during sessions and will handle that information as described in this Policy.

9) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized access, destruction, loss, alteration, or disclosure. No security program can guarantee 100% security; please use caution when transmitting information online and contact us immediately if you believe your account or information has been compromised.

10) Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. In general, we retain client records for up to seven (7) years after the last interaction unless a longer period is required by law or necessary for legitimate business needs. We may anonymize data for analytics and retain non‑identifiable information.

11) Children’s Privacy

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can take appropriate steps.

12) International Data Transfers

If you access the Services from outside the U.S., your information will be transferred to and processed in the U.S. We rely on appropriate safeguards permitted by law for any cross‑border transfers conducted by our service providers.

13) Links to Other Sites

The Site may link to third‑party websites. We are not responsible for the privacy practices of those sites. Please review the privacy policies of any third‑party site you visit.

14) Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be highlighted on this page or otherwise communicated as required by law.

15) How to Contact Us

For questions about this Policy or to exercise your privacy rights, contact us at:

Email: ak@wellwithadelaide.com

Well With Adelaide LLC

 

Service‑Specific Notes (for transparency)

  • Scheduling (e.g., Calendly): When you book a consultation, the scheduling provider collects the basic details needed to confirm your appointment and may use cookies or analytics to provide its service. Check the provider’s privacy notice for more on its practices.

  • Client Portal: If we invite you to a secure portal for intake, documents, or sessions, that portal’s privacy policy and terms apply in addition to this Policy.

  • Payments: If online payments are enabled, transactions are handled by a PCI‑compliant processor. We do not store full card numbers on our systems.

If you have questions about anything above—or want this adapted for your Terms of Service or Cookie Notice—email ak@wellwithadelaide.com.